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Chapter Reviews

5.0 Rating 1,801 Reviews
99 %
of reviewers recommend Chapter

About Chapter:

Chapter provides the best Medicare guidance in America by breaking down barriers to information, training best-in-class Advisors, and maintaining continuous community & support.

Other advisors only recommend plans from insurance companies that pay them. Chapter’s technology enables its Advisors to search every plan from every carrier at unprecedented levels of detail—to ensure we provide the best recommendation every time.

Every Chapter Advisor is trained to use our proven 3 Ps Method to review each Medicare beneficiary’s providers, prescriptions, and priorities—ensuring that every client receives the high-quality healthcare they need and deserve at the best value.

We never stop being there for our members and provide continuous community & support to ensure no one’s ever left alone in this exciting chapter of life!

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Anonymous
Anonymous  // 01/01/2019
Gabriel spend a great deal of time finding plans appropriate for each of us. Given our prescription needs, this was not easy, and we appreciate his interest, persistence and knowledge. Very positive experience and we feel we have made a great choice for next year's health plan.
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Posted 1 year ago
Cathy, has gone beyond what is expected working with me to ensure I have a Medicare Plans for Part A & B and enrolling me with AARP Medicare Advantage. Cathy worked with me patiently and provided guidance when working with SSA Medicare. What a wonderful asset. Thak you so much!!!!
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Posted 1 day ago
Venus Hernandez educated me and helped me choose the optimal solution for my Medicare initial enrollment. She is experienced and knowledgeable and made the experience very advantageous for me!
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Posted 1 day ago
Noah was absolutely amazing! He was patient, knowledgeable, friendly and explained everything in a way that made sense for the first time. Thank you Noah. I will recommend you to my friends who are just behind me in hitting Medicare.
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Posted 1 day ago
Leah Rubianes did such a wonderful job leading me through my Medicare enrollment. She took all the anxiety and frustration out of the experience for me where others I have spoken with fell short. I am truly grateful for her knowledge and kindness during this process. She is a valuable asset to your organization. You should be proud.
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Posted 2 days ago
Very informative
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Posted 2 days ago
Renee helped resolve a Medicare billing issue that was being charged to me by mistake. It’s very alarming to receive a statement from United Healthcare showing I owe over $2,000. She knew exactly what the problem was and how to fix it. Renee expertly gathered the right information from me and contacted the right people in order to resolve this immediately. I am so grateful for her assistance. She owned the problem instead of telling me who to call and what to ask. That was very efficient.
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Posted 2 days ago
Jaclyn was very informative and very knowledgeable. I appreciated all of her time and effort.
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Posted 3 days ago
Our advisor Josh took all the stress out of signing up for Medicare. He was very patient as we had many questions to ask. We really appreciate his kindness and patience. I will be recommending Josh to all my friends who will be signing up for Medicare.
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Posted 3 days ago
Tristan Burke was very helpful and patient in assisting me to make my Medicare coverage elections. I give him the highest marks and really appreciate his personable, low-key approach.
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Posted 3 days ago
Tristan took The time to walk me through all the complex facets of Medicare and did an excellent job. I am now fully insured and have him to thank. He made it easy and was a pleasure to work with. Very professional, friendly, and knowledgeable. Give that man a raise.
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Posted 3 days ago
Alex at Chapter was amazing to deal with. She is extremely knowledgeable and provided so much detail on the laws, penalties, and coordination of care matters. Alex made navigating this new Medicare related world doable!! I highly recommend her and Chapter to keep folks on track for the best possible options and choices available.
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Posted 3 days ago
Got great help and advice from Tristan in setting up my Medicare plans. Answered my questions, told me things I wasn't aware of. Everyone should use this service!
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Posted 3 days ago
Our Chapter Advisor was simply amazing - friendly, knowledgeable, and genuinely interested in our specific situation and needs. We could not be happier with her!
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Posted 4 days ago
Michael was very helpful, as we navigated through the plaan B thru ......plans and which was right for me. Great phone voice and demeanor, patient and understanding. Great experience.
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Posted 4 days ago
John was friendly, knowledgeable and efficient. The advice he gave helped me narrow my options. Excellent experience in a well known hard to navigate process.
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Posted 4 days ago
Thanks Renee for helping me get a list of PCP at my new home area.
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Posted 4 days ago
Tristan was very professional and answered all my questions. It was great to have a knowledgeable person helping me make the right decisions for me.
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Posted 6 days ago
Mr. Dough Hall was very professional presenting my new MCA Ins, and answer all my questions. He was very polite and courteous. He takes his time presenting what is Aetna Ins. Thank you Mr. Hall and keep up the way that you are. Thank you!
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Posted 6 days ago
Seth was awesome! He took the time to understand my situation and then helped develop a plan to cover the areas that I needed assistance with. He was very knowledgeable about every aspect of coverage and ensured that I got what I needed to rest easy at night! I would definitely recommend his services to anyone entering the often confusing world of Medicare!
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Posted 1 week ago
Chapter was most helpful in my search for a supplement . Spencer was very knowledgable. Really knew his stuff. Took no time at all'
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Posted 1 week ago
Chapter is rated 5.0 based on 1,801 reviews